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Fix error Setup was unable to open information file netoc.inf


How to resolve error "Setup was unable to open information file netoc.inf. Contact your system administrator" while accessing Add/remove programs panel?

Network Optional Component (netoc.inf) is present in the setup directory of the operating system. So, if any error occurs in this file, the installation and removal of programs can’t happen. When the  remove program does not work, problem happens, the users cannot remove program.

This remove program uninstall problem might occur due to some malware or the virus, which may have got accidentally in your system. The reason you could not access your add/remove program function may also be that one of the files in your data link library might have got corrupt.

To solve the above add remove programs not working, problem you can follow the steps given below:
  1. Insert the Windows XP installation CD into the PC.
  2. Go to “Start” and then select “Run”. Type :
D:\i386\NETOC.IN_ -r C:\Windows\Inf and Press "Enter" where D:\ is your CD drive, and C:\Windows\ is the drive and directory where you have your OS installed.
Change the path mentioned above as per the location of your Windows operating system and CD Drive in the PC. By following such steps, you can remove programs from XP and the error "Setup was unable to open information file netoc.inf. Contact your system administrator" should be resolved now.

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